Look for the seal and travel with confidence.
BOOK. ENJOY. LIVE.
The Puerto Rico Tourism Company (PRTC) certifies travel agencies and wholesalers that meet the highest standards of quality and service. When you see our official seal, you will know you are working with professionals committed to your travel experience.
Our certified agencies offer a wide range of tourism services, from vacation packages to personalized experiences. All have been rigorously evaluated to ensure they meet licensing, insurance, and ethical business practice requirements.
By booking with a PRTC-certified agency, you are guaranteed expert advice, price transparency, and the backing of an organization committed to excellence in Puerto Rican tourism.
Explore our list of certified agencies and find the perfect option for your next trip. Each one is dedicated to making your experience memorable and authentic.
Certified Agencies
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LAW Number 212-2003
Law No. 212 of August 28, 2003 empowers the Puerto Rico Tourism Company to regulate Travel Agencies and Wholesalers and Excursions.
Travel Agent
Any natural or legal person dedicated as a consumer service company to the sale or offering for sale of tickets for air, ground, or water transportation of persons inside or outside Puerto Rico, or who acts as a consultant or on a commission basis for reservations of lodging, entertainment, ground transportation, or creation and sale of package tours (excursions) inside or outside Puerto Rico through a travel wholesaler to whom a commission is paid, is considered a travel agent.
Travel and Excursion Wholesaler
Any natural or legal person dedicated through contracting with carriers and other service suppliers to the preparation of tourist, collective, individual, or package excursions to be offered for sale through advertising intended for the general public and sold through travel agents to whom a commission is paid is considered a travel and excursion wholesaler.
Independent Contractor
Any person who, without being an authorized travel agent, offers the reservation or sale of tickets for air, maritime, and/or ground transportation of passengers to places inside and/or outside Puerto Rico; makes reservations for lodging, entertainment, or ground transportation; and/or sells or promotes collective or individual excursions or package tours, must have previously registered as an "independent contractor" with the Puerto Rico Tourism Company. The person may register with travel agencies authorized by the Tourism Company.
Certification Requirements
A travel agent is a person who acts as an intermediary between service providers for travelers, such as airlines, hotels, and consumers, and offers advice on transportation options, accommodation, and travel planning details. Most travel agents are affiliated with a travel agency, but some are self-employed. The tourism transportation department of the Puerto Rico Tourism Company ensures that travel agencies operate under applicable law and serve as a mediator when difficulties arise with a customer.
INDIVIDUAL
- New ApplicationDownload Requirements
- Renewal of TA and TEWDownload Requirements
- Transfer of TA and TEWDownload Requirements
CORPORATE
- New ApplicationDownload Requirements
- Renewal of TA and TEWDownload Requirements
- Transfer of TA and TEWDownload Requirements
OTHER TRANSACTIONS
- Independent ContractorDownload Requirements
- RelocationDownload Requirements
Office Hours
Monday to Friday
8:30 a.m. a 3:30 p.m.
787-721-2400
EXTS: 4900, 4213, 4205, 4206, 4406, 4407 or 4503
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